JENCO COMPANIES TERMS AND CONDITIONS:

  1. Quotation Includes: standard insurance
  2. Bid Includes: all labor, materials, and supervision to provide work according to construction documents available at date of estimate and excludes any construction or installation of cement or concrete products, other than those specifically identified in proposal. Bid reflects estimated material costs at time of submission.
  3. Estimate does not include: overtime costs associated with performing scope of work.Timely Release of payment: Estimate takes into account timely release of progress payments (any invoice past 60 will be submitted for full collection activity.)
  4. Documents: In the event of conflicting information between specifications and plans, the specification will determine process and plans will determine work space. Any phasing requirements must be clearly identified in bid documents and include in proposal.
  5. Housekeeping: Proposal is based on the floor being clean of all debris, materials, moveable items, and other trade equipment /tools/materials prior to Jenco beginning work on floor. Failure to remove these items may result in an hourly standby charge per man hour equivalent to current time rate plus equipment rental and if it requires Jenco to come back on another day will result in additional mobilization charge
  6. Stationary Objects: Bid includes polishing around stationary objects in place at time of install.
  7. Mobilizations: Includes 1 mobilization unless specifically listed as different. Each additional mobilization will be $1500 per truck with no trailer and $2500 per truck with trailer. Actual work time begins when Jenco representatives arrive on site.
  8. Mockups: Are available at an additional cost per mockup install. Due to the nature of concrete and the limited area of installation, mock ups may not exactly reflect actual installation.
  9. Floor Flatness: Concrete polishing recommends Ff40or higher in order achieve the highest quality polish possible. Many installations are lower than tolerances and as a result you may see waviness, low spots creating shadows etc. The grinding process will not be able to cure those issues. Cutting lower grits may help but will result in change order priced at the steps necessary to start over.
  10. F-f Testing: does not include testing (if required) to verify flatness/or levelness of the floor, SCOF, or other testing. If floors do not meet the requirements or cannot/has not been verified, Jenco cannot guarantee that it has the capability of leveling the floor and the effected results thereof.
  11. Concrete Pour: Jenco will not be held responsible for flattening or leveling any concrete floor, marks by troweling machines, low points in floor due to concrete pouring contractor, or any issue clearly not within the control of Jenco.
  12. Mastic Removal: If bid includes tile, carpet, hardwood, mastic removal, pricing is based on average conditions that include a thin layer of yellow mastic placed on slab on grade concrete. Black cut mastic, mortar bed, self leveling compounds, epoxies, hazardous materials, or any other coating / surface is not included. Removal of such substrate is speculative, as each job requires different methods. Low spots in the concrete that the machine cannot get to may have to be hand cut; as a result the concrete will vary in those areas. Holes may have been filled with epoxy and customers will meet with Jenco and or its installers to walk through for patchwork purposes. It is not possible for Jenco to know exactly what is under the epoxy. Change orders may occur if the surface has been heavily track blasted showing large or deep shot in the concrete. Pitting and weakening of the slab due to heavy shot may have occurred. It is not always possible to remove all shot blast pitting and or lines. However Jenco will deliver any and all possible options. If VTC or any other form of tile has been places over the mastic it is possible that there will be tile ghosting. It is not possible to remove all ghosting as it is thought that such an anomaly comes from the bottom of the slab to the surface.
  13. Water Disposal: Estimate includes disposal of cleaning water in sewage system.
  14. Parking: Space must be available within a reasonable distance for parking of trailers, vehicles, and generators. Indoor overnight storage space for equipment should be provided.
  15. Additional Services: Are available for a fee including various concrete repairs, joint filling products, patching of holes and damage and other items related to a concrete flooring surface.
  16. Guard: (If proposed): The Guard will help protect the floor from stains and some light acids. Guard itself cannot protect against heavy acids.
  17. Doors and access points: May be wide enough to fit a standard 3 phase power walk behind machine through the doors. Smaller doors that require smaller machinery will increase the time on the job and may produce a different look in regards to polish due to the lighter weight of the machine and could be subject to change order and time extension as a result.
  18. Dust: The concrete grinding process does involve actual grinding via diamond blades and as a result will create some dust. Jenco takes every measure possible to keep dust control in check by way of heavy duty vacuum systems. However, by the nature of the fine granular dust created, Jenco does not take responsibility for final cleaning costs to the space. Jenco does take responsibility to bag up and contain the majority of dust that is created and left on the floor.
  19. Wet Grinding: Space for a slurry pan or pans will be available with close proximity to the actual grind site if Jenco feels that wet grinding is needed.
  20. Subcontracting: Jenco performs work and also on occasion subcontracts. Exclusively Jenco always manages and subcontracted work.
  21. Fiber: No fiber should be in the slab. Polypropylene or stealth fiber may be the only acceptable fibers. All other fibrous material may need to be torched thus possibility darkening and hazing the slab. A change order will be provided if fiber is found in the slab.
  22. Patches and Pitting: Patches never match the slab. Jenco can only take responsibility to fill the void; dyes (if selected) generally look lighter or darker on the patch itself. Patches are not a hard bid. A time and materials number will be provide if requested. If micro pits are expected to be filled, a number for such work will be provided in a change order.
  23. Walls: Has quoted the space to be ground and polished before all walls are in place (Except perimeter walls). If walls have been put in place Jenco reserves the right to change order due to increased labor at increased edge lines. At the moment of bid, Jenco has not been expected to grind inside of individual offices or vestibules. Any toe kicks under case work may have a different look than the body of the floor due to the limitations of getting a hand grinder under the toe kick.
  24. Edges: Due to the nature of polishing with hand held machines on edges and grinding the surface area with large planetary grinders. Edges may have different look. Jenco prides themselves in good edge work and will do everything possible to keep the transition looking well.
  25. Maintenance: Consultation on customer use and maintenance of the flooring product. No waxes or sealers shall ever be installed by anyone after finish has been completed. Due to the nature of concrete acids could etch the surface if not guarded.
  26. Wall Finishes: By the nature of grinding and polishing, it is not possible to get our equipment at the edge without doing some kind of damage. It is important that you remove the finish while we are grinding the floors and then replace those finishes after Jenco has completed our work. Otherwise it is likely that there will be damage to the wall surface. Jenco cannot be held responsible for those damages.
  27. Trade Damage Claims: In the event trade damage has occurred during our install to another. The Owner, General Contractor or Tenant must present with evidence to our office. In addition Jenco must be given time to analyze if the claim is valid and if so, will have sufficient time to rectify either in hour or price out our options.
  28. Dye If proposed): Concrete dye is translucent. It will vary in hues from area to area and from pour to pour. Concrete dye does not cover up patches; pour backs or any inconsistencies in the actual slab itself. Uniformity of dye and hues will change all throughout the surface.
  29. Epoxy Removal (If proposed): Removal of such substrate is speculative, as each job requires different methods. Low spots in the concrete that the machine cannot get to may have to be hand grinded out; as a result the concrete will vary in those areas. Holes may have been filled with epoxy and customers will meet with Jenco and or its installers to walk through for patchwork purposes. It is not possible for Jenco to know exactly what is under the epoxy. Change orders may occur if the surface has been heavily track blasted showing large or deep shot in the concrete. Pitting and weakening of the slab due to heavy shot may have occurred. It is not always possible to remove all shot blast pitting and or lines. However Jenco will deliver any and all possible options.
  30. Pins: Will need to be angle grinded off the floor and the labor to do so will be at the same time and materials rate as patchwork provided in the proposal.
  31. Aggregate: Jenco is unable to guarantee the degree of aggregate exposed on the slab. It will depend mostly on how far under the rocks sit beneath the cream from spot to spot.
  32. Floor Hardness: If floors are found to be extremely hard at time of mock up, a change order for tooling and time may be necessary.
  33. Pour Backs: Any pour backs are expected to look different that the main body of the floor. Slabs will vary from area to area if different pours and mix design. Consult Jenco for best possible matches.
  34. Floor Tape: Floor tape of any kind is not to be placed on the floor. If the floor is to be protected, it is important that the tape is used on the seams of the craft paper only. Taping to the floor can result in shadowing of the floor.
  35. Slip Testing: If slip testing is required. Customer is responsible for all costs associated for such service. Jenco does not slip test in house. It is recommended to use a 3rd party verification.
  36. Testing: Repeat testing for any reason or change in test style is the responsibility of the General Contractor, Owner or client.
  37. Joint Checks: Jenco reserves the right to request joint check agreements with its vendors.
  38. Waiver of Subrogation: Pricing not included in Bid Quote.
  39. Floor Maintenance: Although ground and polished concrete requires little maintenance in comparison to other substrate installations, this product requires some care to a degree. Upon request Jenco can provide a package of preferred maintenance solutions to keep your floor looking as good as the day it was installed.
  40. Deposit: To be negotiated prior to contract execution.
  41. Payment to subcontractors and Suppliers through joint checks: Jenco expects suppliers to be paid in full for the progress payments within the month of billing. Subcontractors will be paid according to the terms of contract retention.
  42. Local Signatory Contractors: If signatory to a local union who claims polished concrete an increase cost for the elevated labor rates may apply.
  43. Slab Sheen: Sheen variations may occur from slab to slab
  44. Contract: If contracted is executed 90 days or later from proposal date. Newest version of terms and conditions may apply.

OVERLAY PROJECTS (If Proposed)

  1. On Site Storage: Jenco will need room onsite for all materials necessary to perform overlay
  2. Fork Lifting: Fork lifting on site or any other means that will allow Jenco to get product from delivery dock to specific site(s) will be necessary
  3. Power: 110v and 220v to be provided
  4. Dumpster: An available dumpster on site to remove empty bags
  5. Water and Lights: To be provided in work areas
  6. Drains: All drains to be adjusted to the actual finish height of the floor
  7. Structure Weight: All structures (above slab on grade) are to be weight rated for the material
  8. Pin Holes: Pin holes are a natural occurrence in overlays
  9. ADA Ramps: Must be compliant. Ramps above 5% are not recommended for overlayment
  10. Cracking: Because overlayment material is cement based product, some cracking may occur

 

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